My HP G55 works fine as a printer, but when I try to scan or copy, the scanner makes the initial pass, and then right after completing the return pass, I get a “scanner fault” error message. My All-in-One works fine as a printer – documents sent from the computer print out. Spring – Cap spring – Provides upward pressure on the sled cap assembly to seal the parked print cartridges. Dose anyone have a solution? Spring – Pinch spring – Provides tension on upper paper guide.

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Uninstall the existing printer software and driver, and then install the latest version from HP Software and Driver Downloads. Allen Bethea has written articles on programming, web design,operating systems and computer hardware since Spring – Tray spring – Installed near front of paper tray frame – Used in conjunction with the drawer cam to hold the paper input tray assembly in position.

If the error still displaysconnect the printer power cord to a different wall outlet to determine if the original outlet is causing the issue. Thanks for marking this as the answer.

If it works well and good. This is an old solution, but should work for you. Rod – Scanner slider rod – Scanner module moves along this rod. Windows 10 recognizes the printer but claims to have no scanner attached. Roller Exit – Paper exit rollers – out put assembly. Panel – Rear panel U-shaped – Covers the rear of the printer and the ground plane assembly.


Scanner failiure on HP Officejet g55

Absorber svanner Sponge – Absorbs excess ink and debris from cleaning print cartridges. Helpful 0 Not Helpful Comment Flag. Lid that pressed document onto the glass for copying or scanning document. Any attempt to do the other 3 functions results in it being “busy” and cannot cancel, have to power it off. If the error still displays with a different wall outletcontinue to the next step.

Didn’t find what you were looking for? Gear Double – Transfer gear – has double gear attached on service station. Power Supply – Power supply board internal pwr supply unit in the office machine. Power Cord – Power module power cord- wall outlet cable to sccanner module only.

Carriage Base – Carriage base or pre-loader assembly – mounted to bottom of carriage base.

HP Officejet G55 and windows 10

Cover Main – This is the main cover of the printer. Turnaround Assembly – Turnaround assembly – Provides carriage belt tension – Does not include spring. Roller – Pickup roller assembly – Shaft with large rollers, gear, and 2 bearings – Feeds paper from the paper input tray into the print mechanism. The G55, however, does not have a built-in automatic document feeder for scanning, copying or faxing documents.


I would suggest you to uninstall and re-install the drivers and check if it helps for you. Spring – Door spring – Connects to the pen access door and holds the door open when changing the print cartridges. Thank you for posting in Microsoft Community.

SOLVED: Scanner failiure on HP Officejet g55 – Fixya

Cable Panel – Cable Panel assembly – includes ribbon cable this is the cable that connects to the control panel or display. Sled – Sled cap assembly – Top cover of the service station assembly – Includes print cartridge caps gaskets which keep the cartridges from drying out when not printing.

Motor – Carriage motor assembly Includes pulley. Restore factory default settings: Paper – Bright white InkJet paper – A size 8. You can set the G55 to make up to 99 copies of your document at a time, print posters or print two pages on a single sheet. Support – Glass assembly support – Retains the scanner glass inside the scanner bezel.

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